Support Board
Date/Time: Fri, 28 Feb 2025 10:03:33 +0000
Real Time Data
View Count: 518
| [2021-08-05 08:05:17] |
| User170214 - Posts: 6 |
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I have problems with real time. Today I pay CME exchange (31 usd) My account N° 117454 is in AMP future. Please let me know what I need to do to get CME data in real time ? == C |
| [2021-08-05 14:21:42] |
| John - SC Support - Posts: 38259 |
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You have signed up for the Non-Professional CME exchanges, which means that you need to connect to your live, funded futures trading account at the beginning of each month to qualify for the lower-priced exchange fees. You have not connected to your trading account yet this month. Refer to the following: Real-Time Exchange Data Feeds Available From Sierra Chart: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-08-05 15:12:47] |
| User170214 - Posts: 6 |
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Hello JOHN I do not receive the data in REAL TIME I have paid the CME, is it not by chance that being a customer who came from AMP FUTURES there is still some problem ? Thanks Claudio |
 Cattura.JPG / V - Attached On 2021-08-05 15:12:29 UTC - Size: 49.41 KB - 181 views |
| [2021-08-05 15:28:19] |
| John - SC Support - Posts: 38259 |
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Your Current Selected Service is set to SC Data - All Services. As such, you have not connected to your live, funded, futures trading account. You need to connect to that account in order to prove to the CME Group that you have the account and therefore you can qualify for the non-professional exchange fees. What order routing service are you setup to use with your broker? Once we know that, we can point you to the proper Setup Instructions to connect to your trading account. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-08-07 06:28:12] |
| User170214 - Posts: 6 |
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Hi John, My trading account is on AMP FUTURES, explain to me what I have to do to link SIERRACHARTS to my TRADING account? Thanks Claudio Date Time Of Last Edit: 2021-08-07 17:34:56
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Private File |
| [2021-08-07 17:38:42] |
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Is this trading account funded?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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