Support Board
Date/Time: Tue, 04 Mar 2025 15:14:46 +0000
and now this....
View Count: 837
[2021-08-04 15:10:20] |
ephi144 - Posts: 54 |
it works just fine with older SC version 2282. with 2292 is i get this error. how do i fix it? Symbol Error - COIN is unknown, unavailable, or improperly formatted. The contract description specified for COIN is ambiguous; you must specify the currency. | 2021-08-04 15:08:31.254 Symbol Error - COST is unknown, unavailable, or improperly formatted. The contract description specified for COST is ambiguous; you must specify the currency. | 2021-08-04 15:08:31.254 Symbol Error - CRM is unknown, unavailable, or improperly formatted. The contract description specified for CRM is ambiguous; you must specify the currency. | 2021-08-04 15:08:31.254 Symbol Error - DIS is unknown, unavailable, or improperly formatted. The contract description specified for DIS is ambiguous; you must specify the currency. | 2021-08-04 15:08:31.254 |
[2021-08-04 16:44:45] |
John - SC Support - Posts: 38344 |
Even if it did work previously, it was just a lucky situation, as Interactive Brokers typically needs more information with the symbol, which is what it is asking about. Refer to the following (note the Stock Symbol section on the page): Interactive Brokers Symbols For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
[2021-12-01 10:56:34] |
Zptrader - Posts: 28 |
is there already a solution for this?
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[2021-12-01 12:44:40] |
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You need to use the complete symbol format as shown in this subsection here: Interactive Brokers Symbols: Stocks With Specified Exchange and Primary Exchange Format Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2021-12-01 14:54:42] |
Zptrader - Posts: 28 |
Hi, if I use that I can send orders to IB but the chart does not work well. Look at the image that I attach.
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Attachment Deleted. |
[2021-12-13 15:08:50] |
ephi144 - Posts: 54 |
were you able to resolve this?
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