Support Board
Date/Time: Tue, 04 Mar 2025 13:23:19 +0000
Micro Crude Oil
View Count: 1754
| [2021-07-12 13:48:38] |
| Mattc55 - Posts: 97 |
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Hello, wondering what steps I need to take to map over the Micro Crude Oil product to the platform. recently launched today, does not show in the dropdown menu as an option. thx |
| [2021-07-12 15:05:22] |
| Mattc55 - Posts: 97 |
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I did update the symbols from server, but still does not show.
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| [2021-07-12 15:13:53] |
| User687917 - Posts: 75 |
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I am also interested in trading Micro Crude Oil from Sierra Chart. I have updated the symbols, I have seen one in "Futures -NYMEX" that says "Micro Crude Oil WTI - NYMEX" ( F.US.MCLE?## ), but I am not sure it is that one correct. I use AMP Global broker with CQG data. Can anyone confirm it? Thanks |
| [2021-07-12 17:01:34] |
| John - SC Support - Posts: 38341 |
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MCLE is the correct symbol for CQG for the new Micro Crude Oil WTI.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-07-12 17:01:43
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| [2021-07-12 17:14:29] |
| User750920 - Posts: 280 |
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How do you update the symbols? Is it simply Global Settings/Symbol Settings then click update? Confirming I did it correctly. Also I ask since I do not see the Micro Crude after that and I am using Denali.
Date Time Of Last Edit: 2021-07-12 17:21:53
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| [2021-07-12 17:23:42] |
| User687917 - Posts: 75 |
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yes Global Settings >> Symbol settings >> Update from server you must need to look for "F.US.MCLE" |
| [2021-07-12 17:37:21] |
| Mattc55 - Posts: 97 |
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I've checked carefully at least 5x and do not see it.
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| [2021-07-12 18:18:02] |
| ertrader - Posts: 682 |
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Here is where I found it. I use CQG thru AMP.
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| [2021-07-12 18:23:28] |
| John - SC Support - Posts: 38341 |
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Mattc55 and ertrader: Make sure you have gone to Global Settings >> Symbol Settings and selected the button for Update from Server. Even if you have done it earlier today, please do it again now. Then select File >> Disconnect followed by File >> Connect to Data Feed. Then go to File >> Find Symbol and look for the symbol F.US.MCLE?## The F.US.MCL?## was a first pass at entering the information for CQG for that symbol, but then we found that CQG was using the symbol MCLE instead of just MCL, so we had to change it. This is why you need to update the symbol settings again. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-07-12 18:23:31] |
| User750920 - Posts: 280 |
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It is not there for Denali... it might be for CQG but not Denali.
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| [2021-07-12 18:28:48] |
| John - SC Support - Posts: 38341 |
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It is not there for Denali... it might be for CQG but not Denali.
What do you mean by Denali? Denali is a data feed. It can be used with CQG or any other trading service, or used on its own. The differences in the symbols is dependent on the setting for File >> Data/Trade Service Settings >> Current Selected Service. If that is set to CQG, then the symbol to look for F.US.MCLE?##. If that is set to SC Data - All Services, then the symbol is MCL?##-NYMEX. In both cases, the symbol is available as long as you have updated your Symbol Settings recently. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-07-12 18:31:46] |
| ertrader - Posts: 682 |
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Yes..this is working now for me without an error on CQG order routing and Denali historical. Have not tested a trade yet.
Date Time Of Last Edit: 2021-07-12 18:33:49
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| Screenshot from 2021-07-12 14-31-10.png / V - Attached On 2021-07-12 18:31:39 UTC - Size: 41.72 KB - 211 views |
| [2021-07-12 18:32:23] |
| User310645 - Posts: 49 |
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Not there for me either and I've pressed "Update from server" and reconnected many many times. Denali/TT routing to Dorman.
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| [2021-07-12 18:34:24] |
| User750920 - Posts: 280 |
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Denali with Advantage Futures. Using TT routing too.
Date Time Of Last Edit: 2021-07-12 18:35:41
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| [2021-07-12 18:41:35] |
| Mattc55 - Posts: 97 |
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Same, still not there. Updated symbol list from server, disconnected / re-connected, shut platform down/re-opened... it's not there.
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| [2021-07-12 18:55:04] |
| John - SC Support - Posts: 38341 |
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The symbol has not been added for the Sierra Chart Order Routing Service yet. We are working on it.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-07-13 10:47:49] |
| Sierra_Chart Engineering - Posts: 18641 |
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The micro crude oil symbol has now been added for the SC order routing service. Follow the instructions here to update the Symbol Settings: Global Symbol Settings: Update Global Symbol Settings Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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