Support Board
Date/Time: Thu, 27 Feb 2025 12:42:09 +0000
INITIALIZATION ERROR: Error creating the service manager object
View Count: 638
| [2021-07-02 08:23:57] |
| trader_chin - Posts: 13 |
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Hi Sierra Chart, Just updated my Sierra Chart to the latest version and I got an initialization error popup when I try to open the program: INITIALIZATION ERROR: Error creating the service manager object Please help. Regards, Chin |
| [2021-07-02 09:40:01] |
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That is very unusual. We want you to reset Sierra Chart to a default state following the instructions here: Resetting Sierra Chart to a Default State / Restoring Backup Global Configuration File: Resetting Sierra Chart to a Default State Only rename the Sierra4.config file and no others. Let us know if that resolves the issue. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-07-02 09:40:20
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| [2021-07-02 10:46:46] |
| trader_chin - Posts: 13 |
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It worked initially and I had to reset my global settings. Things seem to work fine but after I reset everything, I tried to close and reopen Sierra Chart. Then, the same initialization error appears. Please help. Chin |
| [2021-07-02 10:55:48] |
| Sierra_Chart Engineering - Posts: 18584 |
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Attach the current Sierra4.config file you have in your Sierra Chart installation folder here following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#AttachFile We will then determine what the problem is. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-07-02 10:55:58
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| [2021-07-02 13:08:13] |
| trader_chin - Posts: 13 |
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Hi, I have uploaded the Sierra4.config file as requested. Appreciate the help and hopefully I can get back on with my trading soon. Regards, Chin |
Private File Attachment Deleted. |
| [2021-07-02 13:13:55] |
| trader_chin - Posts: 13 |
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Hi, Just to add on: I have also found Sierra4.config.backup in my Sierra Chart folder too, alongside the Sierra4.config file. Not sure if this would help in resolving this issue, but just to let you know. Regards, Chin |
Private File |
| [2021-07-03 02:52:37] |
| trader_chin - Posts: 13 |
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Hi, Any advice/help for me on this matter? :( Chin |
| [2021-07-03 04:30:50] |
| Sierra_Chart Engineering - Posts: 18584 |
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We apologize for the delay. The problem has has been identified, and we are releasing a new version now to resolve this. Just give us about 30 minutes.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-07-03 04:31:00
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| [2021-07-03 05:49:32] |
| Sierra_Chart Engineering - Posts: 18584 |
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We have released version 2284 which now resolves this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-07-03 06:11:43] |
| trader_chin - Posts: 13 |
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Hi, Since I cannot even start my Sierra Chart, how can I update my current software? Regards Chin |
| [2021-07-03 09:41:53] |
| Sierra_Chart Engineering - Posts: 18584 |
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Use this installer: https://download2.sierrachart.com/downloads/SierraChartFileDownloader.exe Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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