Support Board
Date/Time: Thu, 27 Feb 2025 13:03:45 +0000
Differences in order flow, SC Data - All Services vs CQG WebAPI
View Count: 559
| [2021-06-29 21:56:41] |
| Tofer - Posts: 38 |
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Hello, I just saw some differences in the order flow for the DAX when changing between these two services, as you can see in the two images attached. How is this possible? Now I am not which one should I trust. Thank you. |
 dax-cqg.png / V - Attached On 2021-06-29 21:54:44 UTC - Size: 463.82 KB - 216 views dax-sc-data.png / V - Attached On 2021-06-29 21:54:50 UTC - Size: 467.28 KB - 223 views |
| [2021-06-30 13:26:15] |
| John - SC Support - Posts: 38222 |
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We are not sure why you have that difference. The one thing we can think of is that you were connected to CQG for the data during that time and then connected back to the Denali Exchange Data Feed. But this is highly unlikely. What want you to do is to redownload the data for the current contract by following these instructions (just select the current contract to redownload): Continuous Futures Contract Charts: Re-Downloading Continuous Futures Contract Data For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-07-01 01:20:40] |
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The data from the Denali Exchange Data Feed for EUREX is 100% accurate. That is going to be the best reference. To make sure all of the data in the charts are from the Denali Exchange Data Feed, follow the below procedure for each of them: Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download". You just need to do this once per symbol and not for each chart. You should also not be making comparisons with variable timeframe chart bars. You really need to set the chart bars to 1 minute per bar for the most reliable comparison. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-07-01 01:22:13
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