Support Board
Date/Time: Thu, 27 Feb 2025 12:49:48 +0000
Market by Order Data Requires Version 2282 or Higher
View Count: 1177
| [2021-06-29 18:34:19] |
| Sierra_Chart Engineering - Posts: 18584 |
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Since we have implemented a separate connection for Market by Order data, this has created various small issues that we have become aware of. We have resolved all of these as we have become aware of them. There is not inherently any problem with a separate connection. The purpose of this is to ensure low latency for the standard trades and market depth data, without the market by order data interfering with it. In most cases this is a good idea. In some cases, it is not helpful and really would be less advantageous because there is an additional connection and packets being transmitted. Although it is not something which is user switchable. We have identified one more issue where when the connection is lost to the market by order server, and there is a reconnection, the subscription was failing. This is now resolved in version 2282. One effect of this, is that it would look like the market by order data is inaccurate, but what is actually happening is that it has stopped completely. This is now resolved and should resolve the last of the issues we have seen since we have started using a separate connection for market by order data. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-06-29 18:38:34
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| [2021-06-29 20:58:56] |
| Gary Number 2 - Posts: 130 |
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This is good news. Thanks for the update. I will give it some time, then if no issues, likely re-subscribe to MBO package.
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