Support Board
Date/Time: Wed, 26 Feb 2025 21:30:04 +0000
Current version froze
View Count: 407
| [2021-05-30 19:34:59] |
| StAloyboy - Posts: 11 |
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I just updated to the "Current Version" and wasn't able to change symbols under the "Control Settings". I immediately went back to the "Install previous version" 2258 64 bit and all is fine. I'm desperately trying to get my charts onto a new 4k 43" monitor quickly so I didn't investigate other symptoms. Just wanted to inform any interested. Thanks, William |
| [2021-05-30 20:07:41] |
| Sierra_Chart Engineering - Posts: 18571 |
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What is meant by "control settings"? The problem you ran into may be this one: High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often: 30.40 - Dialog Windows Do Not Display Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-05-30 20:07:55
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| [2021-05-30 20:14:01] |
| StAloyboy - Posts: 11 |
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Not "Control Settings" I should have said "Chart Settings". Right clicking on a chart and clicking on "Chart Settings" then clicking on "Find" next to "Symbol" and nothing happened. I've never had that occur or anything similar using Sierra Charts. Just wanted to mention it in case others had similar experiences. I'll look at the provided link...thanks! |
| [2021-05-30 22:02:56] |
| Sierra_Chart Engineering - Posts: 18571 |
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We tested this just now and could not reproduce. And based on your description we are quite sure it is related to this: High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often: 30.40 - Dialog Windows Do Not Display (30.40) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-05-30 22:03:15
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| [2021-05-31 02:48:00] |
| StAloyboy - Posts: 11 |
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Thanks much for looking into it!
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