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Date/Time: Wed, 26 Feb 2025 21:42:02 +0000



My account does not allow me to place live trades

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[2021-05-28 16:08:27]
User230728 - Posts: 4
After a period of several months on the simulator I have decided to place live trades - but my SC account does not action the trades.

The error message I get is:

"Trade order Error - cannot submit non-simulated order when in Trade Simulation Mode. Internal Order ID: 1263. Service Order ID (non). Symbol F.US.CLEN21. Account: 139716"

Can you advise me on how to correct the issue so I can place live trades please
[2021-05-28 16:30:01]
Sierra_Chart Engineering - Posts: 18571
Refer to:
Overview of Trading: Difference between Simulated and Non-Simulated Trading Modes
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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