Support Board
Date/Time: Wed, 26 Feb 2025 21:48:22 +0000
trade account monitor window
View Count: 644
| [2021-05-27 14:34:36] |
| fireworks11 - Posts: 63 |
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The trade account monitor windows displays a "Margin Requirement" of USD 100 although I have no position and no working orders. I use the SC/TT order routing service. I already contacted my broker regarding this issue, but he told me to ask SierraCart. What can I do to get rid of this erroneous margin requirement number?
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| [2021-05-28 05:53:56] |
| fireworks11 - Posts: 63 |
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Any suggestions to solve this issue?
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| [2021-05-28 06:29:19] |
| Sierra_Chart Engineering - Posts: 18571 |
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We have no control over that field. Refer to: https://www.sierrachart.com/index.php?page=doc/SierraChartOrderRoutingServiceWithData.php#UnsupportedPositionAndAccountBalanceFields This problem will be solved, when we release our CME direct order routing and have no reliance on TT any longer. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-05-28 06:38:51] |
| fireworks11 - Posts: 63 |
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I understand. Thank you for your answer. I am looking forward to the coming direct routing service.
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