Login Page - Create Account

Support Board


Date/Time: Mon, 25 Nov 2024 22:27:28 +0000



CTS orders and position

View Count: 1209

[2014-03-12 14:37:32]
User31732 - Posts: 32
Здравствуйте,
вчера и сегодня при входе в трейд моя позиция в SC исчезает в течение нескольких секунд после входа, ордера ОСО остаются. При закрытии трейда SC считает, что я открыл новый трейд в противоположную сторону. Последние сделки в trade activity log никак не посчитаны. Это стало происходить после обновления с 1102 на 1106 и 1107.
[2014-03-13 15:03:51]
User31732 - Posts: 32
Hello,
i've read this thread Notice: CTS Trading Service Symbols So my issue with position dissapearing in SC related to a problems with market ID?
[2014-03-13 17:17:08]
Sierra Chart Engineering - Posts: 104368
The problem with the Trade Positions disappearing has to do with the format of the symbol.

In 1102 you need to use the older format and in 1106 and higher you need to use the new format. The symbol formats are given here:
Notice: CTS Trading Service Symbols
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account