Support Board
Date/Time: Mon, 25 Nov 2024 22:45:38 +0000
Charts freezing and loccking computer!
View Count: 994
| [2014-03-12 14:10:08] |
| User86139 - Posts: 10 |
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Hello, My charts have been unusable all morning. They keep freezing and in doing so completely lock up my computer. Mouse stops working, cntrl-alt -delete not working, only way to get computer working again is to crash out and restart. This also happened last week, but I didn't report it then as I thought it was a one off. Please do something...can't trade like this. Regards Stein PS It is not the broadband problem. Have 2 other computers on same broadband with no problems. |
| [2014-03-12 20:55:33] |
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We recommend starting with a completely new Chartbook. Start simple and then gradually add to your setup. And refer to the information given this help topic: https://www.sierrachart.com/index.php?l=doc/helpdetails30.html Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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