Support Board
Date/Time: Wed, 26 Feb 2025 16:20:13 +0000
Subscription Pricing
View Count: 8465
| [2021-05-19 14:53:50] |
| User901966 - Posts: 1 |
|
HI. I recently opened an account. I selected and was charged $46 for the Sierra Chart with Advanced Features plus Denali Exchange Data Feed (Service Package 11) (see IMG 1 of 2). I have been notified that I now need to activate a the data feed. However, It is now showing a monthly cost of $31.20 (see IMG 2 of 2). My questions are: 1) Is the $31.20 an additional monthly charge to the initial $46 (or is it a discounted price)? 2) What will be my total monthly charge from Sierra Charts (I thought is was the $46)? |
 IMG 1 of 2.JPG / V - Attached On 2021-05-19 14:52:04 UTC - Size: 74.82 KB - 512 views IMG 2 of 2.JPG / V - Attached On 2021-05-19 14:52:18 UTC - Size: 117.84 KB - 561 views Attachment Deleted. |
| [2021-05-19 15:11:36] |
| John - SC Support - Posts: 38179 |
|
1. The $31.20 is the Exchange Fee. This is in addition to the cost of the Sierra Chart software and Data Feed Fee. 2. If you want to continue with that exchange option, then your total will be $77.20 per month. You can reduce the $46 cost by paying for multiple months up-front. There are 3 and 6 month options available. Refer to the following: Description of Service Packages and Pricing: Multiple Month Purchase Discount For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: