Support Board
Date/Time: Fri, 22 Nov 2024 09:28:50 +0000
Chart DOM unexpected behaviour
View Count: 2607
| [2013-04-22 08:24:25] |
| PTG - Posts: 57 |
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The chart DOM width changes as follows: http://screencast.com/t/6fVt4weo http://screencast.com/t/v669Kd2v This happens very frequently and I have to reload and recalculate to get rid of it. I've had this happen since a few versions ago (appr. a week now); my charts haven't changed. Can you have a look into this; thanks. Date Time Of Last Edit: 2013-04-22 08:39:25
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 Bund.cht - Attached On 2013-04-22 08:39:14 UTC - Size: 525.59 KB - 761 views |
| [2013-04-22 08:30:57] |
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We need to get your Chartbook to test this. Please provide us the Chartbook that contains the chart that you have shown in the image. We only need the Chartbook that contains this one single chart. Here are the instructions: https://www.sierrachart.com/index.php?l=PostingInformation.php#AttachFile Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-04-22 08:31:23
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| [2013-04-22 08:41:15] |
| PTG - Posts: 57 |
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Thanks - chartbook attached at previous post.
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| [2013-04-24 13:00:29] |
| PTG - Posts: 57 |
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Any news re. this issue ?
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| [2013-04-24 19:52:21] |
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The problem is your Study Subgraph Subtract Study at some points in time have huge values which causes the scale to get very wide. We will have to put a limitation of how wide the scale can get.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-04-24 21:42:58] |
| PTG - Posts: 57 |
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That makes sense, thanks. Although I wonder where these huge values come from since I subtract zero. Alternatively, there may be another way to display the ask volume - bid volume difference change from the numbers bars calculated vslues. I'm using the study subgraph subtract merely to display the actual numbers bars calculated value by subtracting zero (0). I haven't found a way to do it otherwise (apart from (mis)using one of the other subgraphs) but there may be another way to achieve the same; please let me know if there is.
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| [2013-04-25 16:06:57] |
| TastyRisk - Posts: 119 |
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Why do users need to link to external hosting services such as screencast ! Does this not pose a security risk ? I wonder if the www.sierrachart.com server virus scans users attachments such as chartbooks ?... There is a the possibility of someone posting a malicious chart book isn't there ? |
| [2013-04-25 17:18:49] |
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A Chartbook just contains data. It cannot do anything malicious. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-04-25 17:19:01
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