Support Board
Date/Time: Wed, 26 Feb 2025 14:03:19 +0000
HSIK21-HKFE 50 Range Data no respond
View Count: 449
| [2021-05-17 16:16:20] |
| User548095 - Posts: 1 |
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HSIK21-HKFE 50 Range Data no respond
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| [2021-05-17 18:27:23] |
| John - SC Support - Posts: 38172 |
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There was a problem last night, but that was resolved. You should not be having any problems at this time. If you are, then let us know and get us a copy of your Message Log by following these instructions: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Open a chart for the symbol you have an issue with. Tell us that symbol of the chart. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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