Support Board
Date/Time: Wed, 26 Feb 2025 14:05:16 +0000
connect to data feed
View Count: 488
| [2021-05-14 21:53:59] |
| User253762 - Posts: 1 |
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my account keeps disconnecting from data feed after 1 or 2 minutes. data connect turns red and reads "not connected".i am paid until october 2021. please advise
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| [2021-05-14 22:07:13] |
| John - SC Support - Posts: 38172 |
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Get us your Message Log by following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-05-15 06:53:18] |
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We see you are using CQG. Refer to: CQG Trading Platform Service: Frequent Server Disconnections when Using CQG Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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