Support Board
Date/Time: Mon, 25 Nov 2024 22:46:12 +0000
Downloading new charts
View Count: 986
| [2014-03-12 00:54:26] |
| User70825 - Posts: 1 |
|
I am in the free trial portion of my subscription. I can not get the platform to load the emini's. I found the new format for symbols and tried that but get an error message saying unavailable at this time. The symbol look up also does not show the emini's just the full size dow and sandp etc. The charts come up for this and my green connection light is on. What am I missing.
|
| [2014-03-12 01:38:26] |
| |
|
You need to choose a different Service within Sierra Chart. Refer to: https://www.sierrachart.com/index.php?l=doc/data.php#FuturesData We recommend using the Sierra Chart Historical Data Service: https://www.sierrachart.com/index.php?l=doc/SierraChartHistoricalData.html Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: