Support Board
Date/Time: Sat, 01 Mar 2025 04:32:21 +0000
Z3N not updating quotes
View Count: 546
| [2021-05-14 08:07:51] |
| User798274 - Posts: 14 |
|
Z3N is not updating during the day unless I click 'Delete and Download Data'. It's both historical and intraday charts.
|
| [2021-05-14 13:58:25] |
| John - SC Support - Posts: 38292 |
|
When we pull up that symbol, we see that there is very little trading occurring on it. Therefore, our first inclination is that there simply is not enough trading occurring. Another possibility is that you have the symbol opened with an older symbol as well, so it is getting confused. Just to make sure this is not the case, select Edit >> Translate Symbols to Current Service. Let us know if you continue to have an issue. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-09-15 09:18:24] |
| User798274 - Posts: 14 |
|
Z3N continues to not roll over correctly. The contract rollover from Z3NU21 to Z3NZ21 happened around 08/30 to 09/01 but in Sierra it didn't update at all.
|
| [2021-09-15 12:59:52] |
| |
|
We are checking on this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-09-15 14:25:00] |
| |
|
There is additional set up for this symbol we need to do in the background. This is being implemented. Follow the instructions here to update the Symbol Settings: Global Symbol Settings: Update Global Symbol Settings Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: