Support Board
Date/Time: Wed, 26 Feb 2025 14:11:31 +0000
Data/Trade Service Settings Problem
View Count: 459
[2021-05-13 17:14:01] |
BADGETT - Posts: 17 |
I'm on version 2253 with these settings: Global Settings > Data/Trade Service Settings > Common Settings > Connect on Program Startup and Reconnect on Failure set to "NO". Under the File tab: "Disconnect" is greyed-out and "Connect to Data Feed" is black. Yet, when I open a chartbook, every symbol updates, and my Download amount on your website increases. What am I missing? |
[2021-05-13 17:25:06] |
John - SC Support - Posts: 38172 |
It is still going out and grabbing the historical data. If you really do not want a symbol/chart to update, then you need to use this setting: Chart Settings: Disable Data File Updating (Disable Historical Data Download) (Chart >> Chart Settings >> Chart Data >> Chart Data menu) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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