Support Board
Date/Time: Wed, 26 Feb 2025 14:06:00 +0000
data feed
View Count: 535
| [2021-05-12 19:20:22] |
| User928810 - Posts: 15 |
|
Hi I requested a data feed from amp , for I have to an error logon message. My loging with amp are accurate and they told me to contact you .
|
| [2021-05-12 20:21:49] |
| John - SC Support - Posts: 38172 |
|
We would certainly recommend using our data feed. Refer to the information at the following link, which also contains the Setup Instructions for the Denali Exchange Data Feed: Denali Exchange Data Feed For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-05-12 23:42:35] |
| |
|
From User: I signed up for denali data and nothing happens, do I have new login details? this platform is so confusing Sierra Chart Support |
| [2021-05-12 23:42:43] |
| |
|
If you are having a problem doing something with Sierra Chart, then in many cases the Message Log will be helpful. Copy and paste the *entire* copy of the Message Log into your email message or Support Board message according to the instructions below. Sending some of the lines is not helpful. The entire Message Log is needed. The Message Log does not contain any private information. 1. If the Sierra Chart Message Log is not already open, then select "Window >> Message Log" on the menu to open it. If you still do not see the log after selecting this command, then select "Window >> Reset Windows". The Message Log will be displayed in this case. If not, then select "Window >> Message Log" again. 2. Press the "Copy Log" button or use "Edit >> Copy Entire Log" on the menu on the Message Log window. This will automatically copy the Message Log to the system clipboard. Do not use the "Send for Analysis". Otherwise, the log will not be seen. 3. Move your Pointer to the message area either in the email message, Support Board or Account Support Ticket. 4. Right-click your Pointer. Select "Paste" on the menu to paste it into the message area. Sierra Chart Support |
| [2021-05-13 14:01:05] |
| John - SC Support - Posts: 38172 |
|
You have signed up for the Non-Professional CME exchanges, which means that you need to connect to your live, funded futures trading account at the beginning of each month to qualify for the lower-priced exchange fees. You have not connected to your trading account yet this month. Refer to the following: Real-Time Exchange Data Feeds Available From Sierra Chart: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: