Support Board
Date/Time: Wed, 26 Feb 2025 10:13:10 +0000
error in downloading and it refuses to continue chart downloads
View Count: 489
| [2021-05-08 19:29:38] |
| User982793 - Posts: 14 |
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hello, IM downloading the chart for sierra but refusing to continue setup and report error and requested to send log to support team to help. can you help regarding this matter? thank you |
| [2021-05-09 10:09:23] |
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Are you having a problem installing or running Sierra Chart or a problem with an individual open chart? ---- For the last case, follow the instructions below: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Fully re-download the data in the chart by going to the chart and selecting "Edit >>Delete All Data and Download". After about a minute provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-05-09 10:09:41
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