Support Board
Date/Time: Wed, 26 Feb 2025 11:15:01 +0000
[User Discussion] - CQG Account value (NLV) incorrect
View Count: 539
| [2021-05-07 23:57:13] |
| User5044343 - Posts: 68 |
|
For the past few days a something is goofy with CQG ( not blaming Sierra here to be clear ). I tried reinstalling Sierra, and loading the latest pre-release version (2254) - same situation. I want to switch to direct routing once it becomes available. ----------------------------------------------------------- When a position is opened and it goes negative - the balance goes up ( it always went down ). When the position is closed, it goes to the correct amount. Very weird. I poll Sierra account balances every 5 seconds - so I have an external history of these values. I attached them for your enjoyment. Its as if someone at CQG flipped the -/+ signs on open positions. Anyone else have seen this happen? |
 image_2021-05-07_185415.png / V - Attached On 2021-05-07 23:54:16 UTC - Size: 34.67 KB - 168 views |
| [2021-05-08 01:41:32] |
| |
|
I tried reinstalling Sierra, Definitely do not do this. It does not help. I want to switch to direct routing once it becomes available. This is coming. Should not be much longer, we hope.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: