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Date/Time: Wed, 26 Feb 2025 07:04:42 +0000

activity log commissions are wrong

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[2021-05-05 15:13:54] #1 [Go To First Post]
User61576 - Posts: 445
pls check the attached screenshot the minis micro commissions is set for X and as you can see I entered and exited on the same price and showing me the commissions of the global symbol (which is for minis) pls advice thanks
0x Thank you
Private File

[2021-05-05 15:26:57] #2 [Go To First Post]
John - SC Support - Posts: 38172
The Global Round Turn Commission takes precedence. Therefore, if you want different commissions, you would need to enter them for all the symbols individually and then remove the Global Round Turn Commission value. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing
1x Thank you

[2021-05-05 16:13:48] #3 [Go To First Post]
User61576 - Posts: 445
do i need to restart for it to affect?
0x Thank you

[2021-05-05 17:46:49] #4 [Go To First Post]
John - SC Support - Posts: 38172
You should not have to. Is it not working as you expect? For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing
0x Thank you

[2021-05-05 18:01:51] #5 [Go To First Post]
User61576 - Posts: 445
still no change
0x Thank you
Screenshot_8.png / V - Attached On 2021-05-05 18:01:37 UTC - Size: 42.34 KB - 161 views

[2021-05-05 18:44:40] #6 [Go To First Post]
John - SC Support - Posts: 38172
Enable Global Round Turn Commissions and enter a value of 0 in the field instead of 4.2 (i.e. remove the value in that field). Then disable the Global Round Turn Commissions. Select OK to close the window. Let us know if that resolves it. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-05-05 18:44:51
0x Thank you

[2021-05-05 19:13:45] #7 [Go To First Post]
User61576 - Posts: 445
done and still same problem
0x Thank you

[2021-05-05 19:56:42] #8 [Go To First Post]
John - SC Support - Posts: 38172
Ok, on the Trade Activity Log try turning off the Commission, select Apply, then turn on the Commission and select Apply again. Let us know what happens. Actually, just selecting the Apply button should update it. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-05-05 19:59:07
0x Thank you

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