Support Board
Date/Time: Wed, 26 Feb 2025 05:24:22 +0000
Denali feed not working
View Count: 520
| [2021-05-04 19:57:46] |
| User475342 - Posts: 8 |
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I have not had any new data since close on Friday. the charts have not updated to Denali symbols. They seem to be stuck on DTN.
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| [2021-05-04 20:31:33] |
| John - SC Support - Posts: 38172 |
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Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Open a chart for the symbol you have an issue with. Tell us that symbol of the chart. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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