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Date/Time: Mon, 25 Nov 2024 23:24:48 +0000



Iqfeed datafeed problem after daylight savings time change?

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[2014-03-10 14:20:54]
User22396 - Posts: 191
Anyone else getting a data anomoly on iqfeed data for globex open last nite? I have globex data starting at 1600 cst till 1615cst then a gap till 1745cst...anyway to force a reload? the data looks correct just timestamp is wrong


[2014-03-10 14:30:21]
User22396 - Posts: 191
from iqfeed support...

due to thedaylight saving time we have experienced some timestamp issues. This started from 1600 EST yesterday and we are team is actively trying to resolve the issue. We do not have and ETA. Sorry for the trouble.

do they have a place where they post datafeed issues so one doesnt have to go digging around and wasting time?...maybe would be an idea for SC datafeed...kinda have a link to check the scfeed i.e green good, yellow, red problem etc
[2014-03-10 16:31:15]
Sierra Chart Engineering - Posts: 104368
When the data is corrected on the IQ Feed side, refer to these instructions to re-download the data:
http://www.sierrachart.com/index.php?l=doc/helpdetails7.html#RetryDownloadDataInChart

Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2014-03-10 16:31:31

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