Support Board
Date/Time: Mon, 25 Nov 2024 22:30:54 +0000
Incorrect dates on daily forex bars
View Count: 1377
| [2014-03-10 09:13:38] |
| User67732 - Posts: 11 |
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Using SC Forex Data (FXCM) service. Today I see daily candles on forex pairs (eg EURUSD/GBPUSD) with incorrect dates. Todays candle is dated 9/3, previous candle is dated 8/3, previous candle dated 6/3. Previously has been OK. Have redownloaded all historical data but no change. Have deleted DLY file and restarted but no change. My timezone is London(+0GMT). I've got 'Combine Sun/Mon Bars' ticked, if I untick then get an additional bar so that I have last four bars dated 6/3, 8/3, 9/3 and 10/3. Is this my settings or the data service? |
| [2014-03-10 11:00:14] |
| user58907 - Posts: 83 |
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I am having a similar issue, except I have the combine option unchecked so I am missing bars for 7th and 9th.However todays bar (10th)is plotting correctly in real time. For USD.CAD and EUR.USD, I have the bar for 7th, but not for 9th. Again, 10th is OK. So, out of the 18 pairs, only 2 have bars for the 7th. |
| [2014-03-10 11:14:12] |
| user58907 - Posts: 83 |
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Just to add, I have tried Edit->Edit Data-Historical Chart and deleted the data for the 6th, in the hope this would force a download for the 6th and 7th. I just lose the data for the 6th, so no bar, and the next bar is 10th real time. |
| [2014-03-10 11:49:12] |
| User67732 - Posts: 11 |
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Following up on my original query, it looks as though many pairs have lost the daily data for March 5th and this has thrown out the dates on subsequent bars. It also looks as though there is a separate program error which dates the Monday bar with Sunday's date when the option 'Combine Sun-Mon Bars' is set. So, two problems, one a missing daily bar for March 5th and one a bug. |
| [2014-03-10 12:07:15] |
| Paul.M - Posts: 113 |
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I can confirm this: Missing Daily Bars/Data since 5th of March 2014. For all FX Pairs . FXCM data connection. |
| [2014-03-10 16:35:12] |
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We will be correcting the FXCM data now. There were data errors from FXCM. Please allow about two hours. After that the data can be re-downloaded. This is not a bug but by design: It also looks as though there is a separate program error which dates the Monday bar with Sunday's date when the option 'Combine Sun-Mon Bars' is set. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-03-10 16:35:52
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| [2014-03-11 22:07:02] |
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This has been resolved. Re-download the data by right clicking on the chart before the date errors and select Delete Data and Download.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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