Support Board
Date/Time: Tue, 25 Feb 2025 23:10:38 +0000
No real time data.
View Count: 576
| [2021-04-28 20:34:37] |
| User165160 - Posts: 19 |
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Realtime data suddenly stopped today. Only delayed data. Please advise. Broker: AMP Data Feed Denali. Chart symbol: ESM21-CME |
| [2021-04-28 21:32:31] |
| John - SC Support - Posts: 38172 |
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You have signed up for the Non-Professional CME exchanges, which means that you need to connect to your live, funded futures trading account at the beginning of each month to qualify for the lower-priced exchange fees. You have not connected to your trading account yet this month. Refer to the following: Real-Time Exchange Data Feeds Available From Sierra Chart: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-04-28 23:32:20] |
| User165160 - Posts: 19 |
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3) Set the Service setting to your Trading service. Refer to the Supported Data and Trading Services section for links to complete instructions for connecting to each of the supported Trading services. Make sure you are connecting Sierra Chart to your live Trading account. My live trading account is with AMP Futures and I use Denali data-feed. The service is currently set to: SC Data - All Services What should I select for my trading service in this step 3 above. Thanks, |
| [2021-04-29 12:57:07] |
| User165160 - Posts: 19 |
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Still not sure how to set the service setting to my trading service (AMP). Stuck on step 3) of the link that you provided. Any help on what I am doing wrong is appreciated. Thanks |
| [2021-04-29 13:34:20] |
| John - SC Support - Posts: 38172 |
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Follow these instructions to connect to CQG (i.e. this is Step #3): CQG Trading Platform Service: Setup Instructions If you are going to stay connected to your CQG account, then do not do anything further. You are fine now. If you do NOT want to stay connected to CQG (you are not trading from Sierra Chart), then follow these instructions to change back to SC Data - All Services: Real-Time Exchange Data Feeds Available From Sierra Chart: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-04-29 14:42:39] |
| User165160 - Posts: 19 |
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That did it, thanks
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