Support Board
Date/Time: Tue, 25 Feb 2025 23:30:48 +0000
Services
View Count: 519
| [2021-04-28 15:17:12] |
| User597685 - Posts: 15 |
|
Hello, I am trying to trade the MES. I have subscribed to package 11 and activated the CME for non professionals data/fee. When I try to pull up the chart I see "symbol settings not found for current service" Any help would be much appreciated. |
| [2021-04-28 16:10:05] |
| John - SC Support - Posts: 38172 |
|
The first issue we see is you have signed up for the Non-Professional CME exchanges, which means that you need to connect to your live, funded futures trading account at the beginning of each month to qualify for the lower-priced exchange fees. You have not connected to your trading account yet this month. Refer to the following: Real-Time Exchange Data Feeds Available From Sierra Chart: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees Once you resolve the above and you have your Service set as you want, then select Edit >> Translate Symbols to Current Service to ensure that you have your symbols set correctly for your selected service. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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