Support Board
Date/Time: Tue, 25 Feb 2025 22:22:39 +0000
IQFeed OPRA
View Count: 684
| [2021-04-27 18:04:40] |
| Sensei - Posts: 8 |
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Hello Support, For options I am unable to download the historical data. When I pull up a chart only the data from the time I pull the chart up shows. I am able to see the data in the IQFEED time and sales. I have gone through the setup page and checked my settings. I have also contacted IQfeed and everything is good on there end. |
| [2021-04-27 20:52:36] |
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Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Fully re-download the data in the chart by going to the chart and selecting "Edit >>Delete All Data and Download". After about a minute provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-04-27 21:07:40] |
| Sensei - Posts: 8 |
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Thank you for the reply. I have done this and it's not working.
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| [2021-04-27 21:18:36] |
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You did not follow the instructions. We need to see the Message Log. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-04-27 21:18:49
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| [2021-04-27 21:23:01] |
| Sensei - Posts: 8 |
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sorry about that. here it is: Software version: 2245 64-bit | 2021-04-27 17:20:51.397 Primary Thread ID: 25644 | 2021-04-27 17:20:51.397 Usage end date: 2021-05-20 | 2021-04-27 17:20:51.397 Enabled for: Advanced Features 2. | 2021-04-27 17:20:51.397 Enabled for: Sierra Chart Historical Data Service. | 2021-04-27 17:20:51.397 Enabled for: Sierra Chart Real-Time Exchange Data Feed. | 2021-04-27 17:20:51.397 Enabled for: Denali Real-Time Exchange Data Feed. | 2021-04-27 17:20:51.397 Enabled for: Delayed Denali Exchange Data Feed. | 2021-04-27 17:20:51.397 Enabled for exchange: S&P Indices | 2021-04-27 17:20:51.397 Enabled for exchange: Dow Jones Indices | 2021-04-27 17:20:51.397 Enabled for exchange: U.S. Equities (NYSE, NASDAQ, AMEX) | 2021-04-27 17:20:51.397 Enabled for exchange: Euronext Equities Delayed | 2021-04-27 17:20:51.397 Enabled for exchange2: CME (Trading Account Required) | 2021-04-27 17:20:51.397 Enabled for exchange2: CBOT (Trading Account Required) | 2021-04-27 17:20:51.397 Enabled for exchange2: COMEX (Trading Account Required) | 2021-04-27 17:20:51.397 Enabled for exchange2: NYMEX (Trading Account Required) | 2021-04-27 17:20:51.397 Allow Support for Sierra Chart Data Feeds is enabled. | 2021-04-27 17:20:51.397 Current selected Data/Trading service: IQFeed | 2021-04-27 17:20:51.397 Custom symbol settings values: enabled | 2021-04-27 17:20:51.397 Chart Update Interval: 500 | 2021-04-27 17:20:51.397 Intraday Data Storage Time Unit: 0 | 2021-04-27 17:20:51.397 Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2021-04-27 17:20:51.397 2021-04-27 21:20:51 Local computer time in UTC | 2021-04-27 17:20:51.397 2021-04-27 17:20:51 Local computer time in SC Time Zone | 2021-04-27 17:20:51.397 2021-04-27 16:24:43 Server time in UTC | 2021-04-27 17:20:51.397 Local computer UTC time and Server UTC time difference: 0 seconds. | 2021-04-27 17:20:51.397 Program path: C:\SierraChart\ | 2021-04-27 17:20:51.398 Data Files path: C:\SierraChart\Data\ | 2021-04-27 17:20:51.398 OS Version Number: 10.0 | 2021-04-27 17:20:51.398 Locale Setting: C | 2021-04-27 17:20:51.398 No historical data client is currently set to download historical Intraday data for tsla2130P700. | 2021-04-27 17:21:28.084 Real-time Intraday chart data file updates started for tsla2130P700 | 2021-04-27 17:21:28.084 Intraday chart data file opened for tsla2130P700 | 2021-04-27 17:21:28.084 Date Time Of Last Edit: 2021-04-28 03:00:44
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| [2021-04-28 02:03:00] |
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Update Sierra Chart to the latest release. Instructions: Software Download: Fast Update Let us know if that resolves the problem. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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