Support Board
Date/Time: Tue, 25 Feb 2025 21:49:12 +0000
Issue activating simulated trading account
View Count: 545
| [2021-04-27 14:57:57] |
| User589122 - Posts: 7 |
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Hi, I followed all the steps to create an account for simulated trading. I followed the steps to be able to adjust the account balance value but once I did that the Log gives the following message "Account balance adjustment rejected. Account balance adjustments not authorized | Symbol: (unset) . I than restarted Sierra to see if that fixed the issue but after logging in again the account wasn't visible anymore in Trade > Trade account monitor / balances window. I am on version 2252. I hope you can help me with this. Thanks in advance! |
| [2021-04-27 16:43:23] |
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There is a new more reliable method to do this. We will update the documentation now.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-04-27 20:47:27] |
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We apologize for the delay. We have now updated the documentation. Follow through the new step-by-step instructions here: Simulated Futures Trading Service: Setup Instructions And just to be sure you have the all the latest updates related to this, update with Help >> Download Prerelease. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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