Support Board
Date/Time: Tue, 25 Feb 2025 22:27:15 +0000
Cant get Data feed
View Count: 545
| [2021-04-26 21:03:52] |
| Lavorris WHITE - Posts: 12 |
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is there anyone that can get me reconnected with my data because I have paid my monthly subscription and I still cant connect please help this is frustrating. Thanks |
| [2021-04-26 21:20:18] |
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We will have someone contact you.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-04-26 22:45:27] |
| SC Support - Posts: 1936 |
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Hi Lavorris, can you tell us what data you are referring to: Realtime Data for Sierra Chart Clients Real-Time Data Sierra Chart Real Time and Historical Forex and CFD Data Service Delayed Streaming Futures Data (no additional cost) Delayed Exchange Data Feed |
| [2021-04-27 01:00:56] |
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One thing that we actually can see for your account is that you are not logging into Sierra Chart with the right Sierra Chart Account Name. Login with the one you have logged into this website / Support Board with. Instructions: Sierra Chart - Software Login Instructions: Login with a Different Sierra Chart Account Name You are still logging in with your AMP Sierra Chart account that starts with AC. That is not correct. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-04-27 01:01:54
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