Support Board
Date/Time: Tue, 25 Feb 2025 22:16:40 +0000
issues
View Count: 601
| [2021-04-26 14:33:42] |
| Stupid - Posts: 30 |
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I have an AMP account and recently you allowed me sierra and dinali to view the charts Now i am getting delayed quote again. I use to use Sierra to trade and now that that is gone. Now it says i need to set the CME data feed to a live trading account my live trading account is with AMP so how do i move forward Thanks |
| [2021-04-26 15:15:57] |
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We have temporarily allowed the real-time data. Since your account is with AMP you will need to have AMP set you up with a CQG account and you need to connect Sierra Chart to that. You will also be able to use that account for trading as well. Full information is here: Removal of TT Trading Accounts from Sierra Chart Accounts for AMP Users Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-04-26 15:40:52] |
| Stupid - Posts: 30 |
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will i still get all the levels on the DOM? thanks |
| [2021-04-26 16:22:26] |
| John - SC Support - Posts: 38172 |
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Yes, but you need to get connected to the CQG account that AMP should have created for you. Also refer to the response here: New-AMP with Sierra, TT and Dinali For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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