Support Board
Date/Time: Tue, 25 Feb 2025 22:00:17 +0000
Interactive Brokers Data Feed not longer working?
View Count: 775
| [2021-04-25 18:07:40] |
| Tom_Tom - Posts: 40 |
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Hello After Half a Year now, i need Sierra Chart again. But what i have seen now makes me very sad. I always used IBKR for Data Feed and never had Problems wiht this. But now, if i have understand the new way by sierra chart, i have to pay for a expensive data feed. But i only want to double check this. I have read something about the Continious Future Feature is not longer working wiht IBKR. Ok this is ok for me. But my other Problem is the Timeframe. it seems to me the smallest timeframe in intraday chart is 30 sec. Cant see the chart with 1 sec. Or is this a setup problem by myself? Thanks for Answers! MFG Tom |
| [2021-04-26 14:25:26] |
| John - SC Support - Posts: 38171 |
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We are simply no longer supplementing the data from other providers in terms of historical data. There has not been any change in terms of the handling of the real-time data from Interactive Brokers. Therefore, any issue you are seeing that is data related you would first need to ask Interactive Brokers about it.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-04-26 15:18:35] |
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But now, if i have understand the new way by sierra chart, i have to pay for a expensive data feed. The data feeds are definitely not expensive. Refer to:Real-Time Exchange Data Feeds Available From Sierra Chart And you are already using the Denali Exchange Data Feed. This is very inexpensive. Not more than 10 USD a-month. The standard exchange fee applies but you can cancel the exchange fee through Interactive Brokers. I have read something about the Continious Future Feature is not longer working wiht IBKR. You do have access to the continuous futures data since you are on Service Package 11. Refer to:Continuous Futures Contract Charts But my other Problem is the Timeframe. it seems to me the smallest timeframe in intraday chart is 30 sec. Cant see the chart with 1 sec. Or is this a setup problem by myself? Tell us the symbol of the chart. Just we need to know one symbol only.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-04-26 15:19:31
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