Support Board
Date/Time: Tue, 25 Feb 2025 20:23:17 +0000
connection problem due to payment
View Count: 404
| [2021-04-22 16:08:02] |
| User931836 - Posts: 1 |
|
I do not understand why I don't have access to the data .he ask me to pay via sierra chart for denali data! Before everything went ok by debiting from my amp account for the sierra chart package + cqg data every month. What should I do?? I haven't change nothing whats the matter?? |
| [2021-04-22 16:17:45] |
| John - SC Support - Posts: 38165 |
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We made a change such that you now have to pay for your Sierra Chart directly to us. For more information, refer to the following: Notice: Transition to Direct Sierra Chart Billing For SC Accounts through Broker We see that you have not done this, so your account is now expired. Refer to the following for adding funds and setting your package selection: Sierra Chart Purchase and License Information: Instructions For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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