Support Board
Date/Time: Mon, 25 Nov 2024 23:25:03 +0000
Sierra Charts not connecting with OEC
View Count: 1060
| [2014-03-08 07:49:37] |
| User59724 - Posts: 71 |
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Suddenly tonight Sierra won't connect with OEC. Here's the log I get: Open E Cry FIX/FAST - Connecting to trading server prod.openecry.com:9400. | 2014-03-08 02:45:10 Resolved address prod.openecry.com to IP 64.94.37.206 | 2014-03-08 02:45:10 The network socket is connected. | 2014-03-08 02:45:10 Starting SSL connection on the socket. | 2014-03-08 02:45:10 SSL socket is now connected. | 2014-03-08 02:45:10 OEC FIX Trading: Sending the Logon message. | 2014-03-08 02:45:11 OEC FIX Trading: Received a Logout message. | 2014-03-08 02:45:11 OEC FIX Trading: Sending a Logout message. Text = Received Logout message. | 2014-03-08 02:45:11 The SSL socket was shut down successfully. | 2014-03-08 02:45:11 OEC FIX Trading: Logged out and disconnected. | 2014-03-08 02:45:11 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-03-08 02:45:11 To prevent further connection attempts, select 'File >> Disconnect'. | 2014-03-08 02:45:11 Disconnected from Open E Cry. | 2014-03-08 02:45:11 Will reconnect to the server in 2.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-03-08 02:45:11 |
| [2014-03-08 08:10:30] |
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We have written up a section at the bottom of this page about this: https://www.sierrachart.com/index.php?l=doc/openecry.php#ServerAvailability Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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