Support Board
Date/Time: Tue, 25 Feb 2025 19:02:23 +0000
I switched to Denali time
View Count: 611
| [2021-04-20 16:28:49] |
| User312232 - Posts: 2 |
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I switched from Denali realtime from CQG and today there was a no data from 11:10 to 11:58 CST. I checked time and sales and there is a block missing even after a restart. Will they ever repopulate? Is there a problem with my account? Did I configure my services correctly? Am I using Denali real time?
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| [2021-04-20 17:16:57] |
| John - SC Support - Posts: 38165 |
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Everything looks good in terms of your account and the Denali Exchange Data Feed setup. Go through the instructions in this section to ensure you have everything set correctly: Real-Time Exchange Data Feeds Available From Sierra Chart: Integration with Trading Services After you finish the above, you should have the [M] after your symbol in the Chart Header. If you do, then go back to the section of the missing data and follow these instructions to get the missing data: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying the Download When There is Data in the Chart For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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