Support Board
Date/Time: Tue, 25 Feb 2025 19:40:46 +0000
Account blocked by another pc
View Count: 629
| [2021-04-20 16:24:13] |
| AC136339 - Posts: 34 |
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i have a pc that is blocked with sierra active and i cannot activate it to work on another one how can i disconnect all those connected from a browser?
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| [2021-04-20 16:28:22] |
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The question we have is whether you are unable to login to the Sierra Chart charting and trading software, or unable to connect to the data feed/trade server. For help to answer this question, please review help topic number 62 here: Software Login or Data Feed Connection Problem We need to know the specific error message you are seeing. Tell us exactly what you are seeing. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-04-20 17:11:53] |
| AC136339 - Posts: 34 |
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I badly explained myself.. is the translator sorry I basically wanted to know how to remotely disconnect my platforms because I have a computer that is distant and if I were to turn on this distant first, and then it freezes, I would not be able to have the real time data in the nearby computer. so I was looking for something like VPS, I don't know if I made myself clear .. |
| [2021-04-20 17:44:47] |
| John - SC Support - Posts: 38165 |
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We do not have any remote control capabilities in order to turn off Sierra Chart running elsewhere. You would have to have a way to connect to that computer and then turn off Sierra Chart in that way (such as GoToAssist or Chrome Remote Desktop). Otherwise, you have to physically go to that computer to turn off Sierra Chart.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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