Support Board
Date/Time: Tue, 25 Feb 2025 17:01:46 +0000
Market Volume data is not displaying correctly
View Count: 519
[2021-04-19 16:35:56] |
User230728 - Posts: 4 |
Hello, I have been using SC on the simulator for over 3 months with no issue. I have been trading ES and CL on the sim. The number of days data displayed on the market profile works really well and as a rule I use 365 days worth of historical data to set my analysis and execute my trades. Last week I activated my AMP Futures account and subscribed to CQG data feed from them. I have connected my AMP account to my SC account, so now am ready to trade live. However, when I look at the market profile, I note that the historical data only goes back 4 weeks. Even when I go into chart : chart settings : 'days to load'and adjust it tp 500 for both ES and CL the data timeline remains the same, i.e. only the last 4 weeks I've even tried, Edit : Delete all data and download.......but to no avail. Can you advise me please as to how to rectify this. It's making any trading impossible as I do not have the historical data to hand. Thanks |
[2021-04-19 17:36:03] |
John - SC Support - Posts: 38163 |
You have to use the Denali Exchange Data Feed to resolve your issue. CQG has a lack of historical data. Refer to the information on this page, including Setup Instructions: Denali Exchange Data Feed For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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