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Date/Time: Tue, 25 Feb 2025 17:34:33 +0000



DOM ask and bid levels gone after verifying broker

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[2021-04-19 02:14:32]
User777968 - Posts: 2
Hi,

I activated Sierra Chart Denali feed. To get real time data I verified my account by connecting it to Interactive broker. After verification, i disconnected my interactive broker and switched back to Denali Feed. However after switching back, the depth of ES ask and bid was reduced to just best bed/ask. Please Help.
imagedom.JPG / V - Attached On 2021-04-19 02:13:29 UTC - Size: 41.15 KB - 215 views
[2021-04-19 02:24:10]
Sierra Chart Engineering - Posts: 104368
You are only subscribing to the CME exchange fee which includes top of book data.

For full depth, refer to:
Real-Time Exchange Data Feeds Available From Sierra Chart: Adding Support for CME Market Depth Data
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2021-04-19 02:32:47]
User777968 - Posts: 2
merci!!

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