Support Board
Date/Time: Tue, 25 Feb 2025 16:02:27 +0000
Solicito cordialmente la activación de mis datos. Ya hice toda la documentación
View Count: 519
| [2021-04-16 03:47:43] |
| User351047 - Posts: 7 |
|
good evening. I still do not have the denali data active and 1) I have already made the payment of pack 11, 2) I have already filled out the data feed agreement, 3) I have already completed the "non-professional" contract, 4) already perform all the steps of Data / Trade service settings, 5) already active in "Current Selected Service (list): SC / TT FUTURES ORDER ROUTING. And fill out the other Servers steps. 6) I already put in Allow Support For Sierra Chart Data Feeds: YES, could you please tell me what I should do to activate my data, thank you. |
| [2021-04-16 14:04:26] |
| John - SC Support - Posts: 38157 |
|
There are a few issues here. First, if you have an account with AMP, then you can not be using the service setting of SC/TT Futures Order Routing. Your account with AMP is mot likely setup to CQG for order routing. If you do not have your CQG credentials then ask AMP for this information. Once you have this, then follow the instructions in the following link to setup your Sierra Chart to CQG: CQG Trading Platform Service: Setup Instructions Second, you have not completed all the steps for the Denali Exchange Data Feed. You have not activated the exchanges you want. Refer to the Setup Instructions starting here: Denali Exchange Data Feed: Activate the Exchanges: The CME Group (Denali Exchange Data Feed Setup Instructions) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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