Support Board
Date/Time: Tue, 25 Feb 2025 20:42:18 +0000
Trading during ETH
View Count: 658
| [2021-04-15 08:46:25] |
| User661058 - Posts: 5 |
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Hi there, so sorry to bother you as i think this may be an easy fix but just not been able to sort out. I am currently on sim trading mode (not sure if that's relevant) but I can't seem to trade during Electronic Trading Hours. I'll hit buy or sell and nothing happens - how can i enable trading during the ETH period? Thanks so much! |
| [2021-04-15 15:24:03] |
| John - SC Support - Posts: 38165 |
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After you try to make a trade, open your Trade Service Log and copy and paste all the information in there to this thread. Refer to the following: Trading Information Windows: Trade Service Log For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-04-16 08:32:24] |
| User661058 - Posts: 5 |
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Hi there, as requested, please see below: TradeActivity files query time: 0.201989 seconds. Entries: 0. Current queries: 2 | 2021-04-16 04:21:39.474 TradeActivity files query time: 0.026853 seconds. Entries: 179. Current queries: 1 | 2021-04-16 04:21:39.501 TradeActivity files query time: 0.017236 seconds. Entries: 173. Current queries: 1 | 2021-04-16 04:21:51.079 TradeActivity files query time: 0.017485 seconds. Entries: 6. Current queries: 1 | 2021-04-16 04:22:16.345 TradeActivity files query time: 0.071595 seconds. Entries: 6. Current queries: 2 | 2021-04-16 04:22:37.763 TradeActivity files query time: 0.016209 seconds. Entries: 6. Current queries: 2 | 2021-04-16 04:22:37.779 TradeActivity files query time: 0.069144 seconds. Entries: 6. Current queries: 1 | 2021-04-16 04:22:55.197 |
| [2021-04-16 14:38:34] |
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When you submit an order, see if you see any activity in the Trade Activity Log for that order: Trade Activity Log: Viewing Historical Trade Activity Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-04-22 08:02:35] |
| User661058 - Posts: 5 |
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Hi, I have tried placing a trade this morning during ETH and reviewed the Trade Activity Log - nothing is shown. Any suggestions? thanks for your help. |
| [2021-04-22 08:56:42] |
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There must be something showing. How exactly did you submit the order? Follow the instructions here: Trade Activity Log: Viewing Historical Trade Activity Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-04-22 14:02:53] |
| User661058 - Posts: 5 |
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Well, this is the issue. I open up my trade window for the chart and during ETH hours I'll hit buy or sell and nothing happens. So nothing appears on the Trade Activity Log. As soon as ETH ends I'm then able to place orders and everything works fine. But I know traders that are able to place orders as per normal during ETH hours and I dont understand why I'm not able to - even in SIM mode. |
| [2021-04-22 14:23:10] |
| John - SC Support - Posts: 38165 |
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What are your Session Times set to for your chart?
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-04-25 00:00:44] |
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Open the Trade Window for the chart. Instructions: Basic Trading and the Trade Window: Opening Trade Window for Chart or Trade DOM And press the Buy Market button. You should see the position quantity increase or decrease if the position quantity is already short: Basic Trading and the Trade Window: Main/C >> Position Quantity@Price: / P: (Compact tab) Verify this is the case. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-04-25 20:40:38
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