Support Board
Date/Time: Tue, 25 Feb 2025 14:32:16 +0000
activation of live data
View Count: 513
| [2021-04-13 16:46:59] |
| User981220 - Posts: 1 |
|
Hi, I have opened an account with AMP and CQG but it looks as though my services haven't been linked yet. I am wanting to activate the full CME group for $31.2 but there is an orange exclamation mark in the 1st row box of the Exchange name which I assume means that the data feeds aren't yet linked. Do yo perhaps know if I am doing something wrong or if it is just a timing issue and I need to wait? Many thanks, Les |
| [2021-04-13 16:52:18] |
| John - SC Support - Posts: 38150 |
|
The orange exclamation point is telling you that you need to have a funded futures trading account that we can connect to to verify your status as a non-professional for the CME Group. It is just informational and not stopping you from proceeding. Refer to the following information: Real-Time Exchange Data Feeds Available From Sierra Chart: Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges It also looks like you have not setup your Sierra Chart to connect to CQG. Refer to the Setup Instructions for this here: CQG Trading Platform Service: Setup Instructions For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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