Support Board
Date/Time: Tue, 25 Feb 2025 16:06:11 +0000
A problem with price graphing
View Count: 566
| [2021-04-13 16:41:02] |
| User989393 - Posts: 3 |
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In the hours outside the opening of the market, the price of the future micro (MESM21) is graphing me very strange. I am use CQG datafeed I will be attentive to your answer |
| [2021-04-13 16:43:55] |
| John - SC Support - Posts: 38157 |
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Please attach a screenshot showing what you mean by "very strange". You can attach a screenshot by following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#PostingAnImage For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-04-13 17:59:33] |
| User989393 - Posts: 3 |
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http://www.sierrachart.com/image.php?Image=1618336651796.png
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| [2021-04-13 19:13:42] |
| John - SC Support - Posts: 38157 |
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We are not understanding what the problem is that you are pointing to. What exactly is wrong with the data?
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-04-14 13:11:18] |
| User989393 - Posts: 3 |
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The number of bars that appear. Because there it is looking as if I had the graph in 1 minute (but I have it in 910 ticks) then it should be seen less bars due to the little volatility that there is. Compare it to other platforms using the same data and it looks completely different. Then I saw that it is a problem with the CQG data that is coming to the Sierra Charts platform. |
| [2021-04-14 14:35:52] |
| John - SC Support - Posts: 38157 |
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If it is the CQG data, then there is nothing we can do about that. You can try to delete the data and redownload for that period of time. Refer to the following: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying the Download When There is Data in the Chart For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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