Support Board
Date/Time: Tue, 25 Feb 2025 14:05:32 +0000
Delay Data Feed
View Count: 465
| [2021-04-13 16:19:06] |
| User370729 - Posts: 4 |
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Good afternoon, i'm having troubles with delay data feed, I paid all the things i supposed to paid directly in sierra web site. The platformn and Denalli data Feed and i still have 10 min delay on my charts. I attached one screenshot showing that i paid for all the services required. |
Attachment Deleted.  SIERRA.PNG / V - Attached On 2021-04-13 16:17:38 UTC - Size: 80.05 KB - 174 views |
| [2021-04-13 16:41:50] |
| John - SC Support - Posts: 38150 |
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You have signed up for the Non-Professional CME exchanges, which means that you need to connect to your live, funded futures trading account at the beginning of each month to qualify for the lower-priced exchange fees. You have not connected to your trading account yet this month. Refer to the following: Real-Time Exchange Data Feeds Available From Sierra Chart: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-04-13 16:57:27] |
| User370729 - Posts: 4 |
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Ok, now i got it, I'm setting up my account with AMP, because i used to have IF account and i read one message that sierra charts is not working with IF anymore, so I choose Amp for my futures account.
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