Support Board
Date/Time: Tue, 25 Feb 2025 13:58:35 +0000
[Locked] - Sierra Package
View Count: 3520
| [2021-04-13 00:13:08] |
| User925260 - Posts: 30 |
|
Hello, It has been over 10 days since i filed for this issue and there was never a response from your team that solved it when it was just the package number which was 10 not 12. This could have saved time from the current package and now i am trying to switch to package 12 for the 27 remaining days and it says i do not have sufficient balance. Please switch to package 12 and approve the remaining days and credits. |
| [2021-04-13 11:06:41] |
| |
|
Your current service package is currently on 12. Although we think at most you just need package 11 now.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: