Support Board
Date/Time: Tue, 25 Feb 2025 14:25:03 +0000
billing issue
View Count: 425
| [2021-04-12 20:45:36] |
| hatem hosny - Posts: 57 |
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hello, last payment was 155 usd, i assume it should cover my subscription(109 for cme + 46 for Denali service), in 1st of April you cut the cme charge, so the remaining should be 46 usd for Denali service, but i see that the remaining is only 40 usd, what is wrong with my account? thank you Date Time Of Last Edit: 2021-04-12 20:46:46
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| [2021-04-12 21:09:18] |
| John - SC Support - Posts: 38150 |
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the cost for the "CME for Professionals" exchange is $115, not $109. 155 - 115 = 40. Therefore, you need to add $6.00 to your account to have enough to renew for Package 11. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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