Support Board
Date/Time: Tue, 25 Feb 2025 17:25:16 +0000
Changeover from AMP Trading to Direct billing at Sierra
View Count: 514
| [2021-04-12 16:59:38] |
| User873741 - Posts: 2 |
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Previously I paid directly to AMP, but with your new policy I now have to pay directly to Sierra. Accordingly, I paid $36.00 U.S. through Visa today, and the payment was marked "successful." My question is as follows: does the $36 represent what I will be charged every month by Sierra to use Sierra Chart with my current AMP trading account, or is it a different amount? Secondly, can you tell me what options are included in the monthly fee, and also any other information you may have regarding the software and its use. Thank you.
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| [2021-04-12 19:22:22] |
| John - SC Support - Posts: 38163 |
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The $36.00 is what you will pay each month as long as you stay on Package 5 and do not use any of our other services (such as Data Feeds). Refer to the following for what is included with Package 5: Description of Service Packages and Pricing: Packages For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-04-18 19:37:30] |
| User873741 - Posts: 2 |
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Thanks John. Will I be sent an email notification every month when the $36.00 is due?
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| [2021-04-18 22:10:36] |
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Yes you will get email notifications regarding this. You can also set up automatic billing through Stripe here: https://www.sierrachart.com/UserControlPanel.php?page=AddAccountCredit Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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