Support Board
Date/Time: Tue, 25 Feb 2025 13:37:46 +0000
as of 10:07pm PST, intraday data is still wrong in one server
View Count: 500
| [2021-04-12 05:13:35] |
| User753428 - Posts: 167 |
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when i'm delete & redownloading intraday (due to the denali feed issue since market open today) data for various CME symbols, the data that ends up being redownloaded from server:ds23.sierracharts.com port 10149 is still wrong (it's missing certain amounts of data) as of right now, which is 10:07pm PST. it has been over 7 hours since market open and the intraday data being downloaded from the ds23 server is still faulty. i have to delete & redownload intraday data again until i manage to get it to be redownloaded from server: ds21.sierracharts.com port 10150 i'd appreciate it if you could have this fixed so that the intraday data originating from both server ds21 and server ds23 are identical. |
| [2021-04-12 09:36:39] |
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We had not noticed this. It is now resolved. Follow the instructions here: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying the Download When There is Data in the Chart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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