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Date/Time: Tue, 25 Feb 2025 13:15:49 +0000



not receiving live denali data or missing data

View Count: 581

[2021-04-11 22:41:27]
User753428 - Posts: 167
like many others here, i'm either not receiving live data from denali when using cqg or rithmic service.

or if i'm on SC Data - All Services, I'm receiving live data but I see missing data since the open just now, for example on the symbol NIYM21-CME.

*edit: actually even on SC Data - All Services, I'm no longer receiving any live data for some symbols like NQ, ES, RTY, 6J, 6A.
Date Time Of Last Edit: 2021-04-11 22:46:38
[2021-04-12 01:44:22]
Sierra Chart Engineering - Posts: 104368
Refer to this post here regarding this and the missing data:
Denali Data Feed CME Group Market Data Feed Interruption - Some Servers First Hour 2021-04-11
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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