Support Board
Date/Time: Tue, 25 Feb 2025 14:18:22 +0000
A couple of issues.
View Count: 621
| [2021-04-11 00:42:58] |
| Tr@der17 - Posts: 12 |
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Hello, I'm having a couple of different issues I was hoping to get help with. First of all, some of my charts aren't showing up when I do a chart replay. I am selecting "all charts in chartbook", and MOST of them are indeed syncing, but not my Numbers Bars chart, or my DOM ladder. Any thoughts? Also, I'm doing the standard replay, but even when I'm not doing a replay, I find my computer lagging, especially after loading several symbols. I have a half-decent gaming laptop from a couple of years ago, so I shouldn't really be having this problem. It's even crashed a few times. Is there a way to reduce my CPU usage? I think I have "days to load" set to 9 on each of the charts, should I reduce that significantly, and/or is there something else I can do? |
| [2021-04-11 17:13:50] |
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First of all, some of my charts aren't showing up when I do a chart replay. I am selecting "all charts in chartbook", and MOST of them are indeed syncing, but not my Numbers Bars chart, or my DOM ladder. Any thoughts? This would relate to the Days to Load setting as explained here:Replaying Charts: All Charts in Chartbook Also, I'm doing the standard replay, but even when I'm not doing a replay, I find my computer lagging, especially after loading several symbols.
For performance issues, refer to help topic 30:Is there a way to reduce my CPU usage? I think I have "days to load" set to 9 on each of the charts, should I reduce that significantly, and/or is there something else I can do? High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often It's even crashed a few times. We need to know specifically what happened in this case. Also update to the current version:Software Download: Fast Update Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-04-11 17:16:23
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| [2021-04-13 04:22:32] |
| Tr@der17 - Posts: 12 |
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For performance issues, refer to help topic 30:
High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often Thanks again for the help. The smallest timeframe I tend to use is 15 seconds. I changed the Intraday Data Storage Time Unit from 1 tick to 1 second, and that seemed to make a big difference. Will this cause a delay in volume data or something? Would you recommend I go even higher? |
| [2021-04-13 05:31:40] |
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Will this cause a delay in volume data or something? No.Would you recommend I go even higher?
Yes if you are not using variable timeframe bars.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-04-13 05:41:41] |
| Tr@der17 - Posts: 12 |
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Yes if you are not using variable timeframe bars.
Sorry for the newb question, but what are variable timeframe bars? I do have a tick and range bar chart in my main chartbook. Is that what you mean? |
| [2021-04-13 11:07:56] |
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I do have a tick and range bar chart in my main chartbook. Is that what you mean? Yes these are variable length bars. So it is fine to use an Intraday Data Storage Time Unit of 1 Second but not higher.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-04-13 11:08:21
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