Support Board
Date/Time: Tue, 25 Feb 2025 11:12:04 +0000
Getting Market Depth Error in Denali - pkg 11, 12 trial
View Count: 521
| [2021-04-08 15:54:24] |
| User256155 - Posts: 19 |
|
From message log: Requesting market depth updates for: XKK21-CBOT if supported. | 2021-04-08 10:21:50.550 SC Data - All Services | Market Depth data has been rejected for symbol: XKK21-CBOT. Not authorized for market depth. | 2021-04-08 10:21:50.588 Requesting market depth updates for: ESM21-CME if supported. | 2021-04-08 10:44:57.706 SC Data - All Services | Market Depth data has been rejected for symbol: ESM21-CME. Not authorized for market depth. | 2021-04-08 10:44:57.793 Thanks! |
| [2021-04-08 15:59:13] |
| |
|
You need to activate the exchange fee which includes market depth data. You are not currently using that one. Refer to: Real-Time Exchange Data Feeds Available From Sierra Chart: Adding Support for CME Market Depth Data Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-04-08 15:59:21
|
To post a message in this thread, you need to log in with your Sierra Chart account: